User Guide > Email > Deleting or Recovering Emails > Permanently deleting emails

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Deleting or Recovering Emails

Permanently deleting emails

You have the following options:

Permanently deleted emails can be recovered within 14 days. After this period has expired: Permanently deleted emails can not be recovered.

How to permanently delete single emails:

  1. Open the Trash folder in the folder view.

  2. Select one or several emails.

  3. Click the Delete icon in the toolbar.

    If you have selected a single email, you can also use the Delete icon in the detail view.

  4. Confirm that you want to permanently delete the selected emails.

How to permanently delete all emails from the trash:

  1. Select the Trash folder in the folder view.

  2. Use one of the following methods:

    • Click the More actions icon next to Trash.

    • Click the More actions icon above the list.

    Click on Empty folder.

  3. Confirm that you want to delete the content of the folder.

Related topics:

Parent topic: Deleting or Recovering Emails